Stratford-Upon-Avon - Starting salary £18,695 with progression to £25,140 (pay award pending) - Ref: IO01
We provide helpline advice on all aspects of DDA 1995 and the DRC. You will help to provide quality control, supporting, advising and coaching call centre operators and monitoring communications. Committed to continuous improvement, you will identify potential service developments and ensure that effective training is in place. Experience (paid or unpaid) of disability advice and information provision is essential, with a training background and a thorough knowledge of disability-related legislation, particularly the DDA.
The DRC offers a wide range of benefits. These include 27 days annual leave plus statutory days; a number of flexible working options, civil service pension scheme, a generous performance related bonus and extensive learning and development opportunities. All our vacancies are advertised on a full-time, part-time and job share basis and we would also welcome secondments from other organisations.
Please quote the reference number.
The DRC is committed to promoting equality of opportunity and welcomes applications from all section of the community.
Our Mission - Making Rights a Reality
- POSITIVE ABOUT DISABLED PEOPLE
INVESTOR IN PEOPLE
How to apply: To apply for this job please send your CV to: firstname.lastname@example.org